At Warung Express, we understand the importance of timely and secure delivery to ensure that you receive your favorite Indonesian groceries conveniently. Our commitment to customer satisfaction extends to our delivery services, which are designed to provide you with a seamless and reliable shopping experience.
Delivery Areas
We are proud to offer delivery services across Australia, bringing the authentic flavors of Indonesia to your doorstep. Whether you reside in the bustling city or a remote location, we strive to reach you with our diverse range of Indonesian products.
Delivery Times
Our dedicated team works diligently to dispatch your orders promptly. The delivery times may vary based on your location:
- Metro Areas: Expect your delivery within 2-4 business days.
- Regional Areas: Deliveries to regional areas may take 4-7 business days.
Please note that these are general estimates, and actual delivery times may vary depending on factors such as public holidays, unforeseen circumstances, or remote locations.
Delivery Charges
We aim to provide affordable and transparent delivery options for our customers. The delivery charges are calculated based on the weight and dimensions of your order. You can view the applicable charges during the checkout process before completing your purchase.
Order Tracking
To keep you informed about the status of your order, we provide a tracking feature. Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order in real-time through our website.
Delivery Partners
We have partnered with reputable delivery services to ensure the safe and efficient delivery. Our delivery partners are selected for their commitment to reliability and customer satisfaction.
Delivery Policies
- Delivery Confirmation: We will send you a confirmation email once your order has been dispatched.
- Delivery Updates: Receive timely updates on your delivery status through email notifications and the order tracking feature.
- Missed Deliveries: If you are unavailable at the time of delivery, our delivery partner will leave a card with instructions on how to collect your package or arrange for a redelivery.
Contact Us
If you have any questions or concerns regarding your delivery, our customer support team is here to assist you. Reach out to us via email at admin@warungexpress.com